Generally (aside from some very specific exceptions) there is no legal obligation on employers to provide a reference for a current or former employee. However, a consistent approach (whether or not to give references and what to include in them) is recommended, particularly to avoid allegations of discrimination.
If a reference is provided, the employer owes a duty to take reasonable care to ensure that it is true, accurate and fair and does not give a misleading impression. Failure to do so could give rise to claims against the employer.
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