There is no legal requirement to do so and organisations often make the decision not to because of the sensitive nature of the allegations and information provided.
Careful consideration will need to be given to any request for a copy of the notes. Remember that someone can make a subject access request and obtain the notes in that way. Schools can be the subject to freedom of information requests which can yield a wider range of documents.
For further guidance on the appropriate grievance process please see:
Flowchart: grievances and D1: How to Guide: Grievances
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